Hi, How can we help?

Top Questions
How to Shop?

Before you can start shopping, make sure you have registered an account on Shopeness. You can shop on Shopeness through our website. Once verified, browse through our categories/sub-categories or use the search bar to find your favorite products.

What payment methods are available?

We accept cash on delivery or pay through our affiliated payment channels such as online banking and payment merchants.

What are my delivery options?

Customers can choose their courier with the following options including Deliv.PH and more. Please note that time of delivery may vary per transaction. Contact us for more info.

When will I receive my order?

Merchants should strive to prepare the orders within 15 minutes for food delivery and 2-3 business days for other items. This will ensure prompt delivery to our customers.

What do I do if I have received a defective order?

Please contact us so we can further assist your issues and concerns.


Products on Shopeness


Shipping and Delivery


Other Topics

Still Need Help?

Customer care is at the heart of all successful businesses, helping to develop customer loyalty and improve relationships with your partners.

Shopeness is ready to answer all your queries 24 hours a day, 7 days a week. Our customer care specialists are available to assist you from Monday to Friday, 7AM until 7PM, except on holidays. Click the button below to get started.

SHOPENESS Customer Care

Need help on your orders? Our friendly customer care representatives will be glad to assist you on your orders.